ATD Show | ATD Show Registration Policies
atd secondary banner

ATD Show Policies


Note: ATD Show 2020 attendee registration and housing open July 22, 2019. 

Important Registration Policies

  • Spouse/relatives who plan to attend workshops must register as a dealership manager. Only one (1) spouse/relative badge per registered dealer or manager. An Allied Industry guest must register in the Allied Industry w/workshop categories. 
  • Allied Industry personnel may not register as a dealer or manager.
  • Education content is designed for dealers and managers.
  • Children over 18 must register for the Show. If they would like to attend education programming, they will need to register as dealership manager.
  • Children under age 18 have access to the Expo Hall only when accompanied by an adult.  

Registration Changes & Cancellation Policies 

Send written request of a registration change or cancellation to Cancellations will not be accepted by phone. All written cancellations must be received by January 3, 2020, in order to receive a refund. A $50 processing fee applies to each individual cancellation. Cancellations after January 3 will not receive a refund (no exceptions).

Optional ticket events are non-refundable. Refunds are only available when an attendee must cancel his/her main registration for ATD Show 2020.

Deadline for Hotel Reservations: Jan. 23, 2020 5pm ET 

To guarantee your reservation, a valid credit card is required at the time of online booking or when your housing form is submitted. In February 2020, the hotel will charge the first night’s room and tax to the credit card provided. Fax or mail submissions will be honored on a first-come, first-served basis until the hotel is sold out, at which time an alternate hotel will be assigned. For this reason, a minimum of three different hotel choices must be submitted with your fax/email registration. 

Declined Credit Card or Missing Credit Card Guarantee 

Registration housing forms received with a declined or missing credit card guarantee will receive an email request for valid credit card information. This info must be received by the date indicated, or the hotel reservation will be canceled. 

Housing Changes and Cancellation Policies 

Send your requests to by 5pm ET, January 23, 2020. Changes cannot be accepted to your ATD Show hotel reservation(s) during the reservation process, Jan. 24-29, 2020. 

Contact the hotel directly, beginning Jan. 29, 2020, to cancel or make changes to your reservation. Check with your designated hotel regarding their cancellation policy. Most hotels require 72-hour notice prior to arrival date. If cancellation policies are met, you will receive a full deposit refund within 7-10 business days.